Answer the repeat questions
Opening hours, services, areas you cover, parking and what to expect. Help customers find the basics without another interruption.
AI chatbots for your local business.
Answer customer questions on your website, WhatsApp, Messenger and text. We set up your chatbot and keep it running, so you can get on with your day.
- Set up and managed for you
- Answers you approve
- Customers can reach your team
Oak & Lane Auto Care
Example business assistant
Hi! What can we help you with?
Choose a question
Business assistant
Yes, our Saturday hours are 9am to 1pm. If you need a service appointment, the team will confirm a time before you visit.
Questions that need a person go to your team.
Fictional business. Scripted example. No message is sent.
Website chat
Facebook Messenger
SMS / text
Be helpful, even when you’re busy.
Customers often have a simple question before they are ready to call, book or visit. Give them a useful place to start.
Help customers take the next step
Point people to the right service, booking page or quote request. Make it clear what to do when they are ready.
Bring in your team when needed
Some questions need a person. Give customers an agreed way to leave an inquiry or get in touch with your staff.
Meet customers where they already message you.
Start with the channels that make sense for your business. We handle the setup and help you keep the answers consistent.
Your website
Help visitors find the right service and ask a question without searching through pages.
Answer the everyday questions customers send to your business on WhatsApp.
Facebook Messenger
Give people a helpful response when they message your Facebook business page.
Help with questions about your services, location and how to book from Instagram messages.
SMS / text messages
Let customers ask a question by text, with a clear route to your team when needed.
We check your website or business accounts and confirm channel availability, any required approvals and messaging costs before work begins.
You run the business.
We look after the chatbot.
You do not need to learn a new tool or build it yourself. We get to know your business, prepare the answers and take care of the setup.
See what would work for youYour business information, approved by you
We use your services, opening hours, policies and common questions. You review the information before customers see it.
Setup, testing and launch
We configure the chatbot, connect the agreed channels and test real customer questions with you before it goes live.
Ongoing updates and support
We review conversations and unanswered questions, update approved information and keep improving the chatbot within your plan.
Built around local businesses.
For owners and small teams who want to help customers without spending the whole day answering the same questions.
Home services & trades
Areas covered, services offered and how to request a quote.
Salons & barbers
Treatments, opening hours and how to make an appointment.
Auto repair & detailing
Service options, drop-off details and quote requests.
Fitness & classes
Class information, what to bring and how to get started.
Shops & showrooms
Products, delivery, returns and planning a visit.
Venues & activities
Packages, directions and the details customers need before booking.
Getting started is straightforward.
We agree what your chatbot should do and what it will cost before work begins.
Tell us about your business
Share your website or business page, the channels you use and the questions customers ask.
We build and set it up
We prepare your business information and configure the answers, channels and route to your team.
You check it before launch
Try real questions, review the answers and approve the chatbot before customers use it.
We keep it up to date
Tell us when things change. We maintain the chatbot and review questions as part of your plan.
Clear answers. Clear limits. Booking appointments, checking live availability or looking up customer orders needs a separately agreed connection to your systems. We will confirm what is possible before starting.
One-time setup.
Ongoing monthly support.
Choose a starting point. We will confirm the right plan, channels and total cost for your business.
Essentials
A straightforward chatbot for one website or messaging channel.
- One-time setup
- $900
- Monthly support
- $195/month
- Monthly review of conversation samples
- Up to 30 minutes of approved updates a month
- Brief maintenance summary
- Email support
Plus
RecommendedFor a busier business, more services or a broader channel setup.
- One-time setup
- $1,800
- Monthly support
- $395/month
- Reviews of conversation samples every two weeks
- Up to 2 hours of approved updates a month
- Monthly findings and recommendations
- Email support
Custom
For multiple locations, more complex questions or tailored connections.
- Setup from
- $3,000
- Monthly support from
- $695/month
- A review schedule agreed with you
- An update allowance set out in your proposal
- Reporting for your business
- An agreed support arrangement
Prices are FrontDoor service fees in USD, excluding applicable taxes. Platform subscriptions, AI usage and messaging fees are additional. Your quote confirms the channels, scope and all costs before work starts.
What is included in setup, and how does payment work?
Every setup includes a discovery conversation, preparation of your approved business information, chatbot configuration, an agreed route to a person, testing and your approval before launch. The channels and connections included are set out in your quote.
Setup is paid 50% upfront and 50% after approval, before launch. Monthly support begins at launch, with 30 days’ cancellation notice. Extra channels, new integrations and substantial rebuilds are quoted separately.
Questions?
Here are the basics.
And if you would rather talk about your business, get in touch.
What does FrontDoor actually do?
We set up and manage AI chatbots for local businesses. They use information you approve to answer common questions, help customers find the right service and pass inquiries to your team. We handle the setup and ongoing updates.
Where can my chatbot work?
We offer website chat, WhatsApp, Facebook Messenger, Instagram messages and SMS. You can start with the channels your customers already use. We check your accounts, website and any platform approvals before confirming the setup. Channel availability and any extra costs are agreed in your quote.
Do I need a website?
A website is not required for a messaging-only setup. We can discuss a chatbot for a business messaging account instead. Share your website or business page in the inquiry form so we can understand what you do.
Can a customer still speak to a person?
Yes. We agree how questions should reach your team. The chatbot can direct someone to your contact details or collect an inquiry through the agreed process. This does not mean your staff need to be available for live chat all the time.
What if it does not know an answer?
We configure it to say when it does not have enough information and point the customer to your team. You approve its business information and try real questions before launch. AI can make mistakes, so we review conversations and refine the answers as part of the ongoing service.
Can it book appointments or check orders?
It can explain how to book and point people to your booking page. Making a booking, checking live availability or looking up an order needs a separately agreed connection to your systems. We confirm what is possible and included before starting.
Who keeps the information up to date?
We do the maintenance included in your plan. You tell us when your opening hours, services, prices or policies change and approve any information that needs your judgment. We update the chatbot and review the questions customers are asking.
What is included in the price?
Essentials is $900 setup plus $195 a month. Plus is $1,800 setup plus $395 a month. Custom starts at $3,000 setup plus $695 a month. These are FrontDoor service fees in USD. Platform subscriptions, AI usage, messaging fees and applicable taxes are additional. Your quote confirms the channels, scope and total costs before work starts.
Let’s talk about
your business.
Tell us what you do, where customers message you and the questions you hear most. We will explain how a chatbot could help and what it would cost.
Prefer to write? Use the form.
- A setup that fits your business
- Clear scope and pricing upfront
- No technical knowledge needed